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How to reach Collectory, report cards, what to expect for replies, and our business information.
If you have a question or need help while using Collectory, reach us by email at collectory.cc@gmail.com. We welcome anything — how to use the service, price data, collection tracking, VIP membership, or payments.
If a card is missing from the list, or its name, set, price, or image is wrong, use the report feature on that card's detail page. You can submit a report right from the card detail screen, and we review and fix incoming reports quickly. You can also email us at collectory.cc@gmail.com.
We typically reply within 1–2 business days. Missing-card and info-error reports are applied in order after review, and turnaround can vary depending on the report. Replies are sent to the email address you contact us from.
| Business name | Collectory (콜렉토리) |
|---|---|
| Business registration no. | 483-36-01445 |
| Phone | 070-8098-9656 |
| Support email | collectory.cc@gmail.com |
| Payment provider (PG) | NICEPAY |